Apple’s Stupid iPad Shipping Policy

The extraordinary and largely undeserved success of Apple’s iPad is all the more extraordinary when one understands that its sales numbers are being achieved in spite of, rather than because of Apple.

Here are three policies that would seem to harm rather than help the sales of iPads :

1.  There is a limit of two iPads that can be purchased per customer – not just per visit, but apparently, a lifetime limit.

2.  You can’t buy an iPad with cash – because if you could buy an iPad with cash, you’d be able to circumvent the limit of iPad sales per person.  Update :  You may be able to possibly buy an iPad and pay with cash, but only if you open an Apple account at the same time (so they can track you and enforce the limit in the future).

3.  You can’t ask for one to be shipped to you in a hurry.

I have finally come across a possible bona fide reason to have an iPad – to use its large screen and comparatively high resolution as a super GPS.  Unfortunately, Apple in its infinite wisdom only adds GPS receivers to the iPads that are equipped with the 3G wireless capability, and I had earlier chosen to buy a WiFi-only iPad.  So, it looked like I might need to buy another iPad (thereby bringing me up to my lifetime limit!).

Needing this in time for the Scottish tour I am leading in mid-June, and with a potentially two-week backlog in getting iPad orders fulfilled, followed by a one-week lead time for shipping, I called Apple and asked if I could pay extra to have a unit (once one finally became available), shipped to me overnight.  the difference between a day and a week would make all the difference between getting one before I left or not.

After a series of ridiculous responses, we ended up with a flat refusal to ship me a unit in any type of expedited manner at all, no matter how much money I offered to pay for the faster shipping.

This means that I probably would not get a unit prior to leaving for Scotland.  So I did not order one, and while the loss of one more iPad sale will scarcely be noticed by Apple, I remained completely confounded by their refusal to offer expedited shipping for some sort of increased shipping charge.

Apple would doubtless claim that its limit of two iPads per person is so as to fairly allow everyone a chance to buy one.  But, in actual fact, the opposite seems to be the case – iPads are currently being sold secondhand for $100 and even $200 more than their full new price on places such as Craigslist.

Today saw Apple’s market capitalization overtake that of Microsoft’s.  As is being increasingly commented on, not only is Apple becoming more and more a Wall Street success, but the company is also becoming more and more the antithesis of everything it once wished to be.

Success is definitely a transformational experience.  Sadly, Apple is not being improved by its success.

3 thoughts on “Apple’s Stupid iPad Shipping Policy”

  1. You should rethink your opening. “Undeserved success”?? Just because the Ipad isn’t exactly what you want doesn’t mean it’s wrong for the million plus others who have bought it.

  2. You raise an interesting question.
    I would love to see a survey done of iPad owners, asking them what uses they put their device to, and whether it meets/exceeds/falls short of their initial hopes and expectations.
    I have no idea what the outcome of the survey would be. I also suspect that many of the early adopting Apple fans out there would be reluctant to admit that the device was not as wonderful as they were hoping it would be.
    The key thing is to see if sales continue at the present heady levels or if they start to dwindle once the first rush of early adopters have had their fill.

  3. Pingback: Miscellaneous Weekly Roundup » The Travel Insider

Leave a Reply

Scroll to Top
Scroll to Top

Free Weekly Emailed Newsletter

Usually weekly, since 2001, we publish a roundup of travel and travel related technology developments, and often a feature article too.

You’ll stay up to date with the latest and greatest (and cautioned about the worst) developments.  You’ll get information to help you choose and become a better informed traveler and consumer, how to best use new technologies, and at times, will learn of things that might entertain, amuse, annoy or even outrage you.

We’re very politically incorrect and love to point out the unrebutted hypocrisies and unfairnesses out there.

This is all entirely free (but you’re welcome to voluntarily contribute!), and should you wish to, easy to cancel.

We’re not about to spam you any which way and as you can see, we don’t ask for any information except your email address and how often you want to receive our newsletters.

Newsletter Signup - Welcome!

Thanks for choosing to receive our newsletters.  We hope you’ll enjoy them and become a long-term reader, and maybe on occasion, add comments and thoughts of your own to the newsletters and articles we publish.

We’ll send you a confirmation email some time in the next few days to confirm your email address, and when you reply to that, you’ll then be on the list.

All the very best for now, and welcome to the growing “Travel Insider family”.