There's a growing groundswell of people advocating a retreat back to partial or even full regulation of the US airline industry. It was originally my intention to write a short piece explaining why this would …
There are probably few customer service failures that airlines ever regret, but there are two huge exceptions. The first was when Ralph Nader was bumped off an Allegheny Airlines flight in 1972. The outcome of …
Puzzling Article about Infighting and Dirt at FlyersRights.org Read More »
I wrote last week about 'How and Why Air Fares Change When You Go to Book Them'. The underlying company/product that impacts on airfares seeming to change when we go to book them was recently …
Are the Airlines Seeking to Create Unique Fares Custom Priced for Every Passenger? Read More »
Continental Airlines is trialing self-boarding machines at the gates in their Houston hub. You put your boarding pass into a reader and if valid, a turnstile opens to let you through and onto the plane …
Southwest Airlines built their business on being conspicuously friendly and fair. Their stock symbol – LUV – not only refers to their base at Dallas' Love Field, but also how they allegedly love their customers. …
Southwest Airlines Becomes Less Friendly and Less Fair Read More »
Virgin America announced plans this week to double its fleet from 45 to 90 A320 series airplanes by 2016, choosing planes with the new 'sharklet' option (vertical winglet at the end of each wing as …
Here's a great set of summer savings from British Airways. You can fly to a huge number of places on their worldwide route system, and from any of their 18 US and 4 Canadian gateway …
It is boom time for the airlines again. Rather like the biblical times with periods of feast alternating with periods of famine, even the tight economic times at present are not interfering with a roaring …
I wrote recently about Boeing's latest 20 year prediction/projection for airplane sales. At the time, I was surprised to see Boeing so dismissive of sales of smaller regional jets, projecting only 1920 to be sold …
A passenger on a United flight asked the flight attendant, prior to take-off, if there would be a meal served on the flight. The next thing he knows, two police 'escort' him off the plane …
Chances are that sometimes when you go to book an airfare that has just been quoted to you on a travel web site only a couple of minutes before, you discover that somehow the airfare …
How and Why Air Fares Change When You Go to Book Them Read More »
Here's an interesting article and amazing picture of what American Airlines politely describes as 'some de-lamination on the plane's right wing'. Apparently an AA 757 on a short flight from Miami to Orlando had one …
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