A Second UA 787 Emergency Diversion in Three Days


Two United 787s, two oil problems, two aborted flights.
Two United 787s, two oil problems, two aborted flights.

We had barely finished writing about the Tuesday aborted flight of a UA 787 due to an apparent oil filter problem, than breaking news arrives about another oil related problem, on another United 787, resulting in another emergency diversion and aborted flight.

United flight 125 was traveling from London to Houston today when, apparently over north Canada, a warning suggested  the plane was low on oil.  A decision was made to divert and land in New York, which the plane did, some 45 minutes later, and – more to the point – happily never being more than about 15 minutes from an even closer airport if the apparently low oil problem became a ‘no oil’ problem.

At this point United has not revealed if either problem was real or if they were both the result of faulty sensors.  And it is also not clear if there is anything in common between the two faults other than the descriptions of each including the word ‘oil’ – oh yes, and the resulting outcome being an emergency diversion.  United very quickly said the two incidents were unrelated.

But is it reassuring, as United doubtless hopes, if the two incidents are unrelated?  Or does that alarm you even more to learn there may be two wildcard surprises lurking in the 787’s oil feed systems?  I’d prefer it to be only one!

Here’s a Reuter’s report on Thursday’s problem.  The one thing I disagree with is the claim ‘diversions of planes due to technical problems are not uncommon’.

Of course, they don’t quantify that claim, but it seems to me that diverting a plane due to technical problems is rare, and particularly rare for a plane with an extended ETOPS rating.  You’re probably a frequent flier yourself, and you’ve probably had plenty of occasions when planes have been delayed on the ground for maintenance reasons, but when have you been on an international flight that had to divert and make an emergency landing due to a mechanical problem after it has started its flight?  Maybe you’ve been diverted for weather issues, or perhaps even due to unruly passengers.  But due to an in-flight problem with the plane itself?  It has never happened to me, and I bet it has never happened to you, either.

So we view United’s two problems causing flights to be aborted, and related to two of its tiny fleet of six 787s, – in other words, one-third of its 787 fleet have had to abort flights within three days – as extremely unusual rather than ‘not uncommon’.

This second event underscores our concerns about the 787’s 180 minute ETOPs rating.  The plane was ‘fast tracked’ by the FAA and Boeing and allowed to enjoy this extended duration rating (it means the plane can fly routes that takes it up to 180 minutes away from the nearest emergency diversion airport) without needing to prove itself by an extended period of safe flight.  Previously, the FAA has insisted on planes operationally demonstrating their reliability and safety over a two-year period, but for the 787, it was happy to accept computer modeling and a very limited number of test flights.

Boeing’s assurances that the plane was suitable for immediate ETOPS approval were of course embarrassingly contradicted by the two battery fires which resulted in an almost exactly 100 day suspension of the plane’s operating authority, but when the plane was allowed to fly again, surprisingly its 180 minute ETOPS rating remained unchanged.

We’ve now seen two more events – unrelated to the batteries – that have required flights to divert and land.  Happily, in both cases, airports were close at hand and the planes were not at the far away 180-minute-from-any-airport parts of their routes.

But, with the 180 minute certification still in place, how long before a plane does find itself in difficulties, and two or more hours from an airport?

The FAA has been extremely accommodating of the 787.  Let’s hope that doesn’t prove to be a mistake.

2 thoughts on “A Second UA 787 Emergency Diversion in Three Days”

  1. Being one of the Travel Insider readers who voted (in both surveys) that I will not knowingly fly on a 787 until after it has operated safely for a year or two, I find my judgment vindicated by these reports. For various reasons in general I prefer Boeing aircraft to Airbus, but the 787 remains a definite exception to that rule.

  2. And now the fire on board a plane sitting at the gate in London.?? What kind of fire alarms do they have on these plane and do they send signals to a central monitoring point?

Leave a Reply

Scroll to Top
Scroll to Top

Free Weekly Emailed Newsletter

Usually weekly, since 2001, we publish a roundup of travel and travel related technology developments, and often a feature article too.

You’ll stay up to date with the latest and greatest (and cautioned about the worst) developments.  You’ll get information to help you choose and become a better informed traveler and consumer, how to best use new technologies, and at times, will learn of things that might entertain, amuse, annoy or even outrage you.

We’re very politically incorrect and love to point out the unrebutted hypocrisies and unfairnesses out there.

This is all entirely free (but you’re welcome to voluntarily contribute!), and should you wish to, easy to cancel.

We’re not about to spam you any which way and as you can see, we don’t ask for any information except your email address and how often you want to receive our newsletters.

Newsletter Signup - Welcome!

Thanks for choosing to receive our newsletters.  We hope you’ll enjoy them and become a long-term reader, and maybe on occasion, add comments and thoughts of your own to the newsletters and articles we publish.

We’ll send you a confirmation email some time in the next few days to confirm your email address, and when you reply to that, you’ll then be on the list.

All the very best for now, and welcome to the growing “Travel Insider family”.